Warning: people who promise to get your crypto back for a fee are almost always scammers. Check a recovery service

Blockchain

A public record of every transfer of a cryptocurrency, kept by thousands of computers and impossible to edit.

In plain words

Think of a blockchain as a giant public notebook. Every payment is written in it and can never be rubbed out. Anyone can read it, using a block explorer.

Why it matters if you've been scammed

Because the notebook is public, the money a scammer took leaves a trail. That trail is what a trace follows.

I've been scammed: what to do first